My Tech Buddy — Privacy Policy

Last updated: October 15, 2026

My Tech Buddy ("the App") is developed by Gratus1 / O Williams Consulting LLC ("we," "us"). This policy explains what information the App collects, why, and how you can control or delete it. It applies to the App's iOS version and its backend services.

Information We Collect

Data	Why we collect it
Email address	Optional — only if you sign in with Apple or email, used for account recovery and sign-in.
User ID	Identifies your account and links your data across sessions.
Questions and messages you type	Collected when you type in Ask, Diagnose or Connect, to answer you. Diagnose conversations are saved to your account so you can come back to them.
Photos you submit	Collected when you take or choose a photo in Identify, to recognise the device. Stored in your account with the device if you save it.
Messages or screenshots you scam-check	Collected when you paste a message or choose a screenshot in Scam Check. Read once to check it, then discarded; not saved to your account.
Product interaction data	App usage analytics, to improve the product.
Purchase history	Subscription status, managed through Apple's StoreKit.

We do not collect payment card details — all subscription billing is handled directly by Apple. We do not use your data for third-party advertising, and we do not sell your personal information.

Third-Party AI Service

My Tech Buddy's answers are written by artificial intelligence (AI) run by another company. Before anything is sent, the App shows you what will be sent and who receives it, and asks your permission. If you choose "Not now", nothing is sent. You can withdraw permission at any time in the App under Account → AI help → Turn off AI help.

Who receives it	Cloudflare, Inc., through its Cloudflare Workers AI service. The AI models are Meta's open Llama models, run on Cloudflare's own servers.
What is sent	Only what you give a feature: questions and messages you type in Ask and Diagnose; the device names you enter in Connect; photos you take in Identify; messages or screenshots you give to Scam Check.
What is never sent	Your name, email address, Apple ID, location, contacts and payment details.
How it is sent	From the App, over an encrypted (HTTPS) connection, to our own Cloudflare Worker, which checks your sign-in and plan and passes only the text or image to Cloudflare Workers AI.
What it is used for	Only to produce the answer, guide or Scam Check result you asked for, which is returned to you in the App.

Cloudflare processes this data on our behalf as a service provider under its data processing terms. Cloudflare states that it does not use Workers AI customer content to train AI models and does not make it available to its other customers. We chose Cloudflare because its protections for your data are the same as, or stronger than, those in this policy. We do not use your submissions to train AI models either.

How Your Data Is Processed

Backend infrastructure. Account data, device/room inventories, and diagnostic history are stored on our Supabase-hosted database, protected with row-level access controls so only you can see your data.
Usage analytics. We record simple product events (for example, "a Scam Check was completed") in our own database. These events never include what you type, your photos, or your messages.
Sign in with Apple. If you use Sign in with Apple, we receive only the identifier and email Apple chooses to share (which may be a private relay address).

Subscriptions

My Tech Buddy offers optional auto-renewable subscriptions ("Buddy Monthly" and "Buddy Yearly") processed entirely through Apple's App Store. We receive a server notification confirming your subscription status (active, expired, refunded) but never your payment details. You can manage or cancel a subscription anytime in your Apple ID account settings.

Data Retention and Deletion

You can delete your account and all associated data at any time from Account settings in the App. This permanently removes your profile, rooms, devices, diagnosis history, and fix records from our systems, subject to limited retention where required for fraud prevention or legal compliance. If you hold an active subscription for another Gratus1 app under the same sign-in, your authentication record is retained only to the extent needed to keep that other subscription working, with your My Tech Buddy data still deleted.

A note on AI-generated guidance. My Tech Buddy's AI features are provided for informational purposes and may be incomplete or inaccurate, including Scam Check results. They are not a substitute for professional advice, and we cannot guarantee detection of every fraudulent message. See the App's End User License Agreement for full terms.

Your Rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to certain processing. You can delete your account in the App (Account → Delete account), withdraw permission for the AI service (Account → AI help), or contact us at the email below for anything else.

Children's Privacy

My Tech Buddy is not directed to children and we do not knowingly collect personal information from anyone under 13. The App is rated 4+ because its content is appropriate for all ages, not because it is designed for children.

Security

We use industry-standard encryption in transit and at rest, and role-scoped database access controls, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy as the App evolves. Material changes will be reflected by updating the "Last updated" date above, and significant changes may be announced in the App.

Contact Us

Questions about this policy or your data: support@gratus1.io